Shipping policy

 ATTENTION 

When placing the order, the selection of shipping options will be exercised by the buyer as appropriate., you need to take into account:

- The free shipping expenses generated by any situation or promotion that require refrigerated transport (semi-preserved) will be sent by it, the rest will be sent by standard service. Shipping costs are not included in the minimum amounts required to fulfill the promotions. EXCLUSIVE PROMOTION FOR PENINSULA.

- We strongly recommend that all orders that carry Semiconserve (Anchovy, Boquerón and/or Octopus) select the shipment COLD for optimal preservation of the product. Canned Emilia S.L.U. is not responsible for any damage caused by an inappropriate shipping selection to the product.

SHIPPING 

 The delivery time for orders is from 1 to 3 working days from when the order is placed for peninsular shipments and from 4 to 6 for the Balearic Islands. For shipments outside the peninsula or Spain, you can contact us through the email "comercial@conservasemilia.com" and we will find the best way to send your order. For quality reasons, shipments will be made from Monday to Thursday.

 If for any reason the order has to be delayed, we will contact you to let you know.

 Once the order has been placed, it is not allowed to make any changes to the shipping address, unless the customer bears the costs and it is expressly accepted by the parties.

 Shipping costs are not included in the price of the items, they will appear broken down in the summary of your purchase.

 Transportation costs (both shipping and return) will be returned only when Conservas Emilia S.L.U. be responsible for the cause of the return of the product (sending the wrong product, product in poor condition, etc.). Canned Emilia S.L.U. is not responsible for any damage caused by an inappropriate shipping selection to the product.

 If after a period of 5 working days from the confirmation of your order you have not received it, contact us through the email "comercial@conservasemilia.com".

 For various reasons, the images of our products may present small differences with the actual product. These differences will not motivate change of the product or return of the same by the client.